Privacy Policy – Your Privacy Rights

We appreciate the trust you place in Wolf Pak Transport LLC, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on May 23, 2018, describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

    • Wolf Pak Transport LLC
    • 461 Harrisport CT
    • Middletown, PA 17057
    • Phone – (866) 965-3725
    • Fax – (717) 939-1243)

Information We Collect

We may collect information (including name, address, telephone number, email address, device location, transaction information, credit card information and date of birth) when you:

  • Make a purchase on our Website
  • Return an item or make an exchange
  • Inquire about our services
  • Request a catalog
  • Create an account at wolfpaktransport.com
  • Sign up for Wolf Pak Transport LLC email updates
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. 

Using Information We Collect

Wolf Pak Transport LLC always wants to provide you with the best possible transaction experience and to fulfill your orders exactly as you’ve requested. To do this, we collect information that allows us to:

  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Send you catalogs or promotional offers we believe may be of interest to you
  • Send you Wolf Pak Transport LLC email updates
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning product recalls or products you have purchased
  • Improve our merchandise selection and customer service

Information We Share with Others and Your Privacy Rights

Wolf Pak Transport LLC does not share your information.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Your Choices about Communication from Wolf Pak Transport LLC

We offer choices regarding the types of information you receive from us. If you prefer not to receive updates from Wolf Pak Transport LLC or if you prefer to receive them less frequently, please unsubscribe from our email updates using the link provided in each edition of the email.

If you do not wish to receive other communications from us, such as email, please contact us at:

  • Wolf Pak Transport LLC
  • 461 Harrisport CT
  • Middletown, PA 17057
  • Phone – (866) 965-3725
  • Fax – (717) 939-1243)

So that we can be sure to identify you correctly, please be sure to provide us your exact name and address. Because mailings are planned in advance, it may take several weeks for your request to become effective. If due to human error you continue to receive unwanted communications, please contact us again, and we will make every effort to correct the situation.

Cookies

A cookie is a small data file stored by your Web browser on your computer. Cookies enhance and personalize your online browsing experience, so the information you receive is more relevant to you.

For example, we use cookies to:

  •  Recognize you when you return to our Web site

If you set your browser to refuse cookies, please call us at 866-965-3725 for all inquiries.

How We Use Email

When you provide us your email address, we will email you as necessary to respond to a request or provide customer service. For example, if you submit a driver pre-application we use the info entered with the sole purpose of contacting you in regards to the application.

Links to Other Sites

Occasionally we provide links on our Web site to other sites to enhance the functionality and browsing experience. These sites operate independently of wolfpaktransport.com and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and email address), please contact us at the address above.  To protect your privacy, we will need to validate your identity before you update or review your information. You can exercise your right to access, correct, delete, oppose and/or limit the treatment and transfer of your information by sending a written message to Wolf Pak Transport LLC, 461 Harrisport, CT Middletown PA 17057, or via email to our Email << Click here to open email application – Please type ‘Data Protection’ in the subject line.

Privacy of Children on Our Web Site

Our Web site is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

Quality Assurance for Customer Service Interactions

To make sure we continue to offer the best service possible, your communication with Customer Service may be monitored for quality assurance.

 The EU General Data Protection

As you may be aware, on May 25, 2018, the EU General Data Protection Regulation EU (2016)/679 (GDPR) came into force in all EU member states. The GDPR applies to “personal data,” meaning any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier. It requires that personal data be processed lawfully, fairly and in a transparent manner, and that personal data be collected for specified and legitimate purposes. This AIS Privacy Policy provides details in those regards.