Question: Is the Wolf Pak Transport store separate from the Trucking?
Answer: Our office in Middletown, Pa handles everything with Wolf Pak Transport including driver hiring and interviewing and the sales of items on our website. Contact 866-965-3725 for driver related inquiries or 717-939-5238 for website questions or ordering.
Question: Are the Wolf Pak Trucks painted and airbrushed?
Answer: Wolf Pak Transport trucks are all custom in-house designed and printed vinyl wraps; however, we use actual airbrushing and paint techniques on the prints before lamination to achieve the matching and special effects.
Question: I filled out an application on your website, when will someone contact me about it?
Answer: Wolf Pak receives many applications and each one is given adequate evaluation, normally if you are considered for employment a representative will be in contact within 1-2 weeks depending on schedule. Please allow at least 3 weeks for a representative to contact you about your application.
Question: How will my order from the website ship and when will I get it?
Answer: (Website items only) We ship all website orders via USPS Postal Priority Mail, Usps's terms for this service is 1-3 days anywhere in the USA. This is typical delivery time but it is not guaranteed from us or usps. Weather and other factors can contribute to delays from time to time. Tracking information is provided to the customer when the item(s) are picked up at Wolf Pak by usps and can be tracked at usps.com. Some items we sell have setup/production time delays such as our custom wraps and graphics, this information will be clearly stated in the item description. We ask that if you have a specific delivery time to please contact us before ordering to check current workload. Website order delivery times are completely separate from the trucking deliveries, for trucking delivery times please contact 866-965-3725.
Question: How difficult are the wraps to install?
Answer: We recommend prior experience with installing wraps in order to achieve desired results with our wrap kits. Wolf Pak offers professional installation services upon request and other options include hiring a local graphic or Sign Company to install your wrap.
Question: I bought one of your wraps but sold my truck before installing, can i return it?
Answer: Standard wrap kits are returnable within 30 days of purchase if they are un-opened and in the original packaging. An automatic 15% restocking fee applies to all such returns. All shipping, packaging, handling and related charges are not refundable. Customized wraps are non-returnable or refundable.
Question: Can I send my own design to use on a wrap or other graphic?
Answer: Yes, we accept customer artwork - we also provide custom designed wraps and graphics upon request. Contact us for details and pricing on custom designs.
Question: Where does Wolf Pak do the installation services for wraps and graphics?
Answer: All printing, painting and airbrushing and design work is performed at our Middletown, Pa. location. Installations are done in our climate controlled workshop where all customer vehicles or property is kept inside the entire time under security camera surveillance.