Terms and conditions of use
Wolf Pak Transport LLC -- Web Site Terms and Conditions of Use
By accessing and or purchasing from this web site, you agree to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. Herein we may refer to Wolf Pak Transport LLC as “Wolf Pak Transport” or “Wolf Pak”.
2. Use License
To use and or purchase products from the Wolf Pak Transport LLC web site you must agree to the following terms.
Wolf Pak Transport products are produced on a "made to order" schedule, due to the amount of custom options such as color, size, modifications etc. Normal ship times vary from 2-4 days from time of order until shipping via USPS postal priority, 2-4 days delivery thereafter in the United States and 7-14 days International depending on location. By purchasing from Wolf Pak Transport’s web site you agree to have read and understand these terms before ordering from this website. You are welcome to contact us about delivery times before ordering to assure delivery when expected.
The materials on Wolf Pak Transport’s web site are provided "as is" unless stated otherwise. Wolf Pak Transport LLC makes no warranty, express or implied, regarding any product purchased via this website; and hereby disclaims all other warranties, including without limitation, any implied warranty, warranty of merchantability, and warranty of fitness for a particular purpose. Further, Wolf Pak Transport LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Wolf Pak Transport LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials depicted on Wolf Pak Transport’s Internet site, even if Wolf Pak Transport or a Wolf Pak Transport authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on the Wolf Pak web site could include technical, typographical, or photographic errors. Wolf Pak may make changes to the materials contained on its web site at any time without notice; however, Wolf Pak Transport does not make any commitment to update the materials.
Wolf Pak Transport has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Wolf Pak concerning the site. Use of any such linked web site is at the user's own risk.
8. Governing Law
Any claim relating to Wolf Pak Transport’s web site shall be governed by the laws of the Commonwealth of Pennsylvania without regard to its provisions concerning the choice or conflict of laws.
Your Privacy Rights
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
Information We Collect
We may collect information (including name, address, telephone number, email address, device location, transaction information, credit card information) when you:
We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources, whose policies meet the Direct Marketing Association's privacy standards.
We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and other online.
Using Information We Collect
At Wolf Pak, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. To do this, we collect information that allows us to:
Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, third party advertising, promotions management and payment. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Wolf Pak.
From time to time, we make our mailing list (names and addresses only) and general shopping activity available to reputable companies whose products or services we believe will be of interest to you and whose privacy practices meet the Direct Marketing Association's privacy standards. We do not share email addresses for this purpose. If you do not want to receive mailings from other reputable companies and prefer that we do not share any information with these companies, please contact us.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your Choices about Communication from Wolf Pak
We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or email updates from Wolf Pak or if you prefer to receive them less frequently, please visit the My Account section of wolfpaktransport.com or contact us at the address shown below. You can also unsubscribe from our email updates using the link provided in each edition of the email.
If you do not wish to receive other communications from us, such as surveys, please contact us at:
So that we can be sure to identify you correctly, please be sure to provide us your exact name and address, or the mailing label from your catalog. Because mailings are planned in advance, it may take several weeks for your request to become effective. If due to human error you continue to receive unwanted communications, please contact us again, and we will make every effort to correct the situation.
Third Party Catalog Opt-Out Services
Many third-party services are available to help you opt out of catalog mailings. After careful consideration of customer service, data protection, privacy and fees, Wolf Pak no longer honors requests made by these organizations. We do not think you should have to pay third parties to opt out of catalog mailings. We prefer to hear from you directly so we can best meet your needs—we want you to be satisfied with the communications you receive and are happy to honor your preference requests. Contacting us is easy; please refer to Your Choices About Communication from Wolf Pak in the section above.
A cookie is a small data file stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so the information you receive is more relevant to you.
We also contract with third party advertising companies to serve ads on our behalf across the Internet. To do this, they will collect anonymous information about your visits to our Web site and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements. These targeted advertisements may appear on other sites that you visit. This anonymous information is collected through the use of a cookie – industry standard technology used by most major Web sites. No personally identifiable information is collected in this process.
How We Use Email
When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at wolfpaktransport.com, you will receive an email confirmation and, in most cases, an email with package tracking information. Recipients of our email gift cards will receive an email notifying them of the gift and instructing them how to redeem it.
We may also send promotional emails about products, special offers, services or events we believe may be of interest to you. It is our intent to send promotional emails only to those who wish to receive them. We provide instructions on how to unsubscribe in each email and within the My Account section of wolfpaktransport.com.
Links to Other Sites
Occasionally we provide links on our Web site to other sites to enhance the functionality and shopping experience. These sites operate independently of Wolf Pak and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the address above. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.
When you make a purchase, request a catalog or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format. See About Security for details.
Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Quality Assurance for Customer Service Interactions
To make sure we continue to offer the best service possible, your communication with Customer Service may be monitored for quality assurance.